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- Purpose
IEA Power uses SMS messaging through Microsoft Teams Voice to communicate important updates, service notifications, and other important operational information to customers and stakeholders. This policy outlines how we manage SMS communications, user rights, and compliance requirements.
- Opt-In and Consent
- By subscribing to IEA Power SMS alerts, you agree to receive text messages from us.
- Message Frequency: Up to 4 messages per month (frequency may vary).
- Message frequency may vary
- Consent: IEA Power requires SMS Opt-in before receiving any SMS messages.
- Opt-Out Instructions
- You may opt out at any time by replying STOP to any message.
- For assistance, reply HELP or contact us at:
- Message and Data Rates
- Standard message and data rates may apply based on your mobile carrier.
- IEA Power is not responsible for any charges incurred from your carrier.
- Privacy and Data Protection
- Data Collected: Mobile number and message interaction data.
- Usage: IEA Power will only use SMS communication for its services.
- Security: We use industry-standard encryption and access controls.
- No Third-Party Sharing: Your information will not be sold or shared for marketing purposes.
- Compliance
- IEA Power complies with Microsoft Teams Voice SMS requirements, including:
- Verified business identity (DUNS/Tax ID).
- Published Privacy Policy and Terms & Conditions.
- Clear opt-in and opt-out instructions.
- Support
For technical issues or questions:
