Seamless Transition

How IEA Powered a Major Substation Upgrade Without Interrupting Production

Summary
When one of IEA Power’s largest manufacturing customers needed to replace its aging substations and upgrade to a higher-voltage utility system, the challenge was clear—complete the transition without disrupting plant operations. Through strategic planning and expert execution, IEA coordinated a complex cutover process that maintained full power reliability throughout construction.
The Challenge

The customer’s existing 1960s-era substations were reaching the end of their service life, presenting both reliability and capacity issues, particularly during high-demand summer months. The utility supplier also planned to upgrade its distribution network from 34.5 kV to 69 kV, requiring a coordinated interconnection strategy.

Key challenges included:

  • Two new substations needed to be constructed adjacent to the existing ones, requiring careful sequencing.
  • The cutover process demanded disconnecting old power connections and energizing new substations—without interrupting power to the manufacturing facility.
  • Phase differences between the utility’s substations made direct transfers complex and risky.
The Solution
IEA Power leveraged its deep understanding of the site’s electrical infrastructure and existing on-site generation assets to engineer a zero-outage plan.

Key elements of IEA’s solution included:

  • Utilizing IEA’s standby generation facility—ten 1,600 kW generators—to carry plant load from a single utility feed during the transition.
  • Operating the generation plant to accept load and facilitate manual load transfers between substations, compensating for phase shifts between utility sources.
  • Developing a comprehensive manual transfer plan, complete with detailed checklists for operators:
    • Manually start and synchronize all engines
    • Manually operate breakers for load transfer
    • Follow step-by-step procedures for each cutover phase
  • Creating multiple transfer sequences to match the staged construction and commissioning schedule for the new substations.
  • Coordinating real-time operations between the customer, utility provider, and IEA engineering team to ensure safety and continuity throughout each phase.

This approach represented a first-of-its-kind manual load transfer—meticulously planned and executed with precision.

Result & Impact
  • Zero power interruptions during all cutover phases.
  • Successful replacement of three legacy substations and connection to new 69 kV utility feeds.
  • Enhanced system reliability and power quality for the manufacturing facility.
  • Seamless coordination among IEA, the customer, and utility crews throughout construction.

Download the case study here.